- Contract: Permanent
- Hours: Full Time
- Salary: £25,540.00
- Location: Barnsley Hospice, Gawber
Do you have a keen eye for detail and enjoy working with data?
Would you like to use your administration skills to help make a real difference to people in Barnsley living with a life-limiting illness and those close to them? If so, we’d love to hear from you!
Barnsley Hospice is looking for an enthusiastic and organised Fundraising Data Administrator to join our friendly and dedicated Income Generation Team.
About the Role
As our Fundraising Data Administrator, you will play a vital role in supporting the hospice’s fundraising activities by ensuring supporter information and donation records are accurate, up to date and managed efficiently.
Working closely with colleagues across the Fundraising and Finance teams, you will process donations, maintain our fundraising CRM, produce reports, support fundraising campaigns and provide excellent customer service to our supporters.
This is an excellent opportunity for someone who enjoys working with data, has strong administrative skills and takes pride in accuracy and organisation. Your work will directly support the fundraising activities that help Barnsley Hospice continue providing specialist palliative and end-of-life care to local people and their families.
Key Responsibilities
- Accurately process donations from a variety of income streams.
- Maintain and update supporter records using the hospice CRM, ensuring GDPR compliance.
- Process Gift Aid claims and supporter acknowledgements.
- Produce reports and analyse fundraising data to support campaigns and decision-making.
- Prepare mailing lists and administrative support for fundraising appeals and events.
- Respond to supporter enquiries by telephone, email and in person, providing excellent customer service.
- Process cash, card, cheque and online donations in accordance with hospice financial procedures.
- Support month-end processes and provide reports to the Finance Team.
- Work collaboratively with colleagues to continuously improve fundraising systems and processes.
About you
We are looking for someone who:
- Has experience in an administrative or data administration role.
- Has excellent attention to detail and can work accurately with large volumes of information.
- Has experience using databases or CRM systems (Beacon or similar would be an advantage).
- Is confident using Microsoft Office, particularly Excel.
- Has experience processing financial information or donations accurately.
- Has excellent organisational and time management skills.
- Can prioritise competing workloads and work independently.
- Has excellent communication and customer service skills.
- Works well as part of a supportive team.
Experience within fundraising, the charity sector or supporter care would be an advantage but is not essential.
Why Join Barnsley Hospice?
Barnsley Hospice is a charity providing specialist palliative and end-of-life care to hundreds of local people each year. Our focus is on helping people achieve the best possible quality of life while supporting those close to them throughout illness and bereavement.
By joining our team, you will help ensure that vital services continue to be available to people across our community while supporting fundraising activities that make this care possible.
We are committed to Equality, Diversity and Inclusion and warmly welcome applications from all sections of the community. We particularly encourage applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities, as we are committed to increasing representation across our workforce.
If you are looking for a role where your skills can make a genuine difference and where every day brings new opportunities to support an important cause, we would love to hear from you.