Barnsley Hospice Privacy Statement:
Website Users

Purpose of this statement

This statement relates specifically to the information we capture on our Website.  Further information about how we process all our information can be found in the following leaflets:

On this website, we (Barnsley Hospice) collect a variety of information about you to support us in providing you with the best possible service. 
Barnsley Hospice is committed to protecting your privacy. We think it is very important to keep any personal information we have about you secure and confidential.  Barnsley Hospice is registered with the Information Commissioner in the UK (reg. no. Z6910489­) and is legally bound by the Data Protection Act 1988. Our data protection notification can be found on the Information Commissioner’s web site at:
https://ico.org.uk/about-the-ico/what-we-do/register-of-data-controllers


Personal Information

You may be asked to supply personal information in certain sections of this (the Barnsley Hospice) website.  Personal information means anything that helps us to identify you, such as your name, address or email address.
If you supply this information we will not pass it on to any third party.  All personal information supplied will only be used for the purpose it was supplied.  All data is held securely.


How your website information is kept secure and confidential

We endeavour to take all reasonable steps to protect your personal information; however, we cannot guarantee the security of any data you disclose online. By adding your personal information on this website you accept the inherent security risks of communications over the internet and you agree not to hold Barnsley Hospice responsible for any breach of security unless this is due to our negligence or wilful default.

 

 

How we use the information we collect on this website

The information we collect is used in several ways to help us provide you with a good service and to help us understand how our website is used:

  • We use information to process your donations and other financial transactions and to address any enquiries and comments. 
  • We use information gathered to provide statistics that will guide the future content of our website.
  • We use information to supply you with goods and news of events and developments if you request them or give us permission to contact you.

When ‘ticking’ any checkbox on this website which indicates that you are willing to be contacted by us, you agree to receiving communications from us via that particular method of communication (e.g email, letter, text).  We take this to mean that you do not consider this as a breach of your rights under the Privacy and Electronic Communication (EC Directive) Regulations 2003. 
Your contact details are stored on our secure database to enable us to contact you with news of events etc. You may request that your personal information is removed from our database at any time following your agreement to receive such communications from us, by contacting us via post or email (contact details given at the end of this document).
We may collect and record information to help us understand how our web site is used. If at any time you wish us to remove your personal information from our web servers,  you can request this in writing via post or email (contact details given at the end of this document).


Feedback, surveys and requests for information

On our website there are opportunities to send feedback on our services and we welcome your comments.  If you use our website to request more information about a particular service or event, the personal information you provide will only be used to answer your enquiry.

 

Financial Information

In order to process credit card, direct debit or other financial transactions we may ask for your bank or card details. In order to input this information you will be directed to a secure page for financial transactions. Barnsley Hospice does not store or record any of your bank or card details.
Whether you wish to make a donation, pay for goods or events, or set up a sponsored event, all financial interactions are carried out by our chosen Payment Service Providers who are fully compliant with the Payment Card Industry Data Security Standards (PCI DSS).
Payments made on our website are processed by WorldPay (please see: http://www.worldpay.com/uk).  Our merchant provider for card transactions is also WorldPay.  To ensure the maximum level of security is applied to your data, all transactions over the internet are encrypted. Credit and debit card information and bank details are not held on our web servers.

 

Third Party Sites and Links

Our website may contain links to other sites that are not owned or managed by Barnsley Hospice. Please be aware that we cannot take responsibility for any personal data you choose to enter within these external sites.

 

Copyright

All rights reserved; no part of this website, including information, images, photos, logos and names can be republished, posted, broadcast in any form whatsoever without written permission by the copyright holders.
Unless stated that they are provided for download, documents on this site may not be downloaded, altered or adapted for any purpose without prior written permission from the copyright holders.

 

Changes to this Privacy Statement

We may from time to time need to update and amend this statement in light of changes in the law or developments in our own or industry standards. Alterations to this policy will be posted on our website.

 

 

Contact

If you have any questions regarding this privacy statement or you wish to update your details or remove your personal data from our records, please contact us by post or email using the address details below:
Email: 
enquiries@barnsley-hospice.org
Post:
Barnsley Hospice
104-106 Church Street
Gawber
Barnsley
S75 2RL

 

 

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